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Warranty

The manufacturer's warranty applies, and we handle the claim for you.

Duotone and ION warrant their gear against manufacturing and material defects. The warranty covers neither normal wear nor damage from sand, UV, damp storage, a crash or incorrect rigging.

If something goes wrong, bring the item back with your invoice. We file the claim with the brand and keep you posted. Wear parts — bladders, battens, lines, pads — are available in the spare parts department.

Registration

Both brands ask you to register new gear on their site within a few weeks of purchase. We send you the link with your invoice.